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Privacy policy

This Privacy Policy for personal data (hereinafter referred to as the Policy) applies to all information that the Fractalica online store can receive about the User while using the online store website, programs and products of the online store, when placing an order.

One of our mandatory goals (in addition to delighting you with our products) is to respect the rights and freedoms of a person and citizen in the processing of his personal data, as well as to protect his rights to privacy, personal and family secrets.

This Policy applies to all information that the Site Administration can obtain about visitors to the website https://fractalika.com/ru/.

 

1. Definition of terms

The following terms are used in this Privacy Policy:

1.1. "Site Administration" - employees who are authorized to manage the site of the online store, collect and process personal data of customers.

1.2. Personal data "- any information directly or indirectly related to a specific individual (subject of personal data).

1.3. "Processing of personal data" - any actions (operations) that are performed with personal data when using technical automation tools, including: collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (provision of access), depersonalization, blocking, deletion, destruction of personal data.

1.4. "Confidentiality of personal data" is a mandatory requirement for the Site Administration to keep them secret from outsiders and prevent their dissemination without the consent of the subject of personal data or the presence of any other legal basis.

1.5. "User of the website of the online store (hereinafter referred to as the User)" - a person who has access to the Site (via the Internet) and uses the service of the online store.

1.6. "Cookies" are a small piece of data sent by a web server that the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site. The fragment is stored on the User's computer.

1.7. "IP-address" is a unique network address of a node in a computer network built using the TCP / IP protocol.

 

2. General provisions

2.1. The use of the website of the online store by the User automatically means his agreement with this Policy, the terms of collection and processing of the User's personal data.

2.2. If the User does not accept the current Privacy Policy of the site https://fractalika.com/ru/, then he must immediately leave the online store.

2.3. The privacy policy applies only to the site of this online store.

2.4. The site administration does not verify the authenticity of the data provided by the User, but proceeds from the fact that the User specifies genuine personal data. The responsibility for providing incorrect data lies with the User.

 

3. Subject of the privacy policy

3.1. To transfer personal data, the User fills out a special electronic form located on the site and indicates information, namely:

• Full Name;

• Contact phone number;

• Email address (e-mail);

• Delivery address of the product selected for the order;

• Other information related to the wishes for the order or to its design.

3.2. The online store protects personal data that is automatically transmitted when visiting pages on which a statistical system script ("pixel") is installed:

• IP address;

• cookies;

• information about the browser;

• access time;

• the address of the page on which the ad unit is located;

• referrer (address of the previous page).

3.3. Disabling cookies may restrict access to some pages of the website of the online store that require authorization.

3.4. The online store collects statistics about the IP addresses of its visitors. This information is necessary for the prompt identification and effective solution of technical problems, to control the legality of financial payments.

3.5. Any other personal information not specified above (history of previous purchases, browsers used, etc.) is subject to secure storage and non-disclosure. Exceptions are the cases specified in cl. 5.2. and 5.3. of this Privacy Policy.

 

4. Purpose of collecting personal information of the User

The collection of the User's personal data is necessary for:

4.1. Registration and authorization on the site;

4.2. Create an account for shopping and ordering

4.3. Identifying the User and providing him with access to the personalized resources of the Website of the online store;

4.4. Establishing feedback (sending notifications and requests regarding the use of the website of the online store, processing user requests and applications, providing other services);

4.5. Determining the location of the User in order to ensure the security of payment transactions and to prevent fraud;

4.6. Informing the User about the status of the status of his order;

4.7. Processing received payments to confirm the provision of discounts and other benefits;

4.8. Providing the User with the most prompt and effective solution to issues and difficulties;

4.9. Providing the User (with his consent) with information about a new range of products, promotional offers and current price changes, news about the activities of the online store, etc.;

4.10. Conducting promotions, subject to the consent of the User.

 

5. Methods and terms of processing personal information

5.1. The processing of the User's personal data is carried out without time limits, in any legal way, including in personal data information systems using automation tools or without using such tools.

5.2. The user agrees that the Site Administration has the right to transfer personal data to third parties, due to the need to fulfill the order placed on the Site of the online store, including the delivery of the Goods: to courier services, postal organizations, telecommunication operators.

5.3. The User's personal data can be transferred to the authorized government bodies of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.

5.4. In case of loss or disclosure of personal data, the Site Administration is obliged to inform the User about this fact.

5.5. The site administration has the right to take the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

5.6. The site administration together with the User takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

 

6. Obligations of the parties

6.1. The user is obliged:

6.1.1. Provide information about personal data necessary to use the Website of the online store.

6.1.2. Update, supplement personal information if such information changes.

6.2. The site administration is obliged:

6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.

6.2.2. Ensure the storage of confidential information in secret, do not disclose it without the prior written permission of the User, and also do not sell, exchange, disclose, or otherwise disclose the transferred personal data of the User, with the exception of cl. 5.2. and 5.3. of this Privacy Policy.

6.2.3. Take precautions to protect the confidentiality of personal data.

6.2.4. Block personal data from the moment of contact or receipt of a request from the User or his legal representative, or the authorized body for the protection of the rights of subjects of personal data for the period of the verification, as well as in case of revealing inaccurate personal data or illegal actions.

 

7. Responsibilities of the parties

7.1. The site administration that has violated its obligations is responsible for losses incurred by the User in connection with the unlawful use of his personal data, in accordance with the legislation of the Russian Federation. Exceptions are the cases described in cl. 5.2., 5.3. and 7.2. of this Privacy Policy.

7.2. The site administration is not responsible if the User's confidential information:

7.3. Became public domain before its loss or disclosure;

7.4. Was received from a third party before it was received by the Site Administration.

7.5. Was disclosed with the consent of the User.

 

8. Dispute Resolution

8.1. It is obligatory to submit a claim (a written proposal for a voluntary settlement of the dispute) before going to court with a claim for disputes if the User is dissatisfied with the actions of the Administration.

8.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, notifies the applicant in writing of its receipt, the results of its consideration and the measures taken to resolve the situation.

8.3. If it is impossible to reach an agreement amicably, the dispute will be referred to a judicial authority and will be considered in accordance with the current legislation of the Russian Federation.

8.4. The regulation of all relations between the User and the Site Administration in the Privacy Policy is carried out in accordance with the current Russian legislation.

 

9. Additional terms

9.1. The site administration has the right to make changes to this Privacy Policy without notifying the User about it.

9.2. The new Privacy Policy comes into force at the moment it is posted on the Website of the online store, unless otherwise provided by the new edition of the Privacy Policy.

9.3. All suggestions or questions about this Privacy Policy should be sent to info@fractalika.com.

9.4. The current Privacy Policy is posted on the page at https://fractalika.com/en/privacy-policy-ru.